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Operations Supervisor

Kafene · Panama City · Remote

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About Kafene

Grow your revenue with Kafene. Attract and convert customers from all credit profiles with flexible lease-to-own programs. Backed by Gaingels.

About the role

Lead, coach, and motivate the collections team to meet individual and departmental recovery goals. Monitor daily collection activity and performance metrics, and report regularly to management. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

Kafene is revolutionizing the lease-to-own space. We're the point-of-sale powerhouse making flexible lease-to-own accessible to everyone—prime and non-prime customers alike. Our secret weapon? Cutting-edge AI and machine learning that analyzes 20,000+ data inputs in real-time, empowering retailers across furniture, appliances, electronics, tires, and durable goods to say "yes" to more customers.

The numbers tell our story: over $500 million in originations and counting. But we're just getting started .

Our 175-person team spans NYC headquarters, Wilmington, and remote talent across the globe—all united by a culture that thrives on collaboration, innovation, and genuine support. We don't just talk about great workplace culture; we deliver it. That's why Built In named us a Startup to Watch and Forbes recognized us as one of the Best Startup Employers .

Ready to be part of the fintech revolution? Join us.

Kafene is seeking a Collections Supervisor to lead a high-performing team focused on the timely and effective recovery of outstanding accounts. In this role, you'll balance hands-on leadership with strategic problem-solving: tracking performance, coaching collectors, and building...

Read the full posting on Kafene's site ↗

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