Backed by Sequoia, Y Combinator and a16z.
About the role
Own and work through the risk ticket queue daily, covering account security, general fraud, account restrictions, and KYC cases Triage and prioritize cases based on urgency (ATOs and account security first; KYC last) Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 1–4 years of experience in fraud operations, risk ops, AML/BSA compliance, KYC review, or a closely related function
- Genuine risk background: you should understand what you're reviewing, not just how to close tickets
- Thick skin and high output: the queue is real, the volume is real, and the cases are hard
- Clear written communication: you'll be the voice of Kalshi to users in difficult situations
- Judgment: you'll be making calls on cases with real consequences for real users
- Comfort operating in ambiguous, fast-moving environments with incomplete tooling
More about this role
Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more.
We believe prediction markets have the potential to be the largest financial market because they turn anything into a financial position.
Our vision: well… build the largest financial market on the planet.
Our mission: bring more truth to the world through the power of markets.
Our culture is simple: we hire really talented people, work really hard, and enjoy the climb. We are looking for ambitious and exceptional people to join our (relatively small) team to help us build the next generation of financial markets.
We're looking for a Support/Risk Operations Analyst to own the risk support ticket queue, which include the cases that sit at the intersection of fraud, KYC, account security, and user trust. This is a high-volume, ticket-heavy role....
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