Ketch is enterprise data privacy management software for consent, DSARs, data mapping, AI and assessments—built for GDPR, CCPA, and US state laws. Start free. Backed by CRV.
About the role
Ketch is hiring a Head of Professional Services to build and lead our Professional Services practice. You will own the services business and its P&L and lead a team of experienced consultants, while also running a select set of enterprise accounts yourself. Professional Services is part of our CX (Customer Experience) team and part of our larger Go-to-Market organization. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You think like a business owner, with command of services economics, including pricing, margin, and revenue recognition
- You lead from the front, as comfortable running a customer workshop on your own accounts as you are reviewing the P&L
- You turn ambiguous enterprise requirements into clear, priced statements of work
- You build executive-quality PowerPoint presentations that turn complex technical concepts into clear stories
- You learn a technical product deeply enough to guide customers independently, working cross-functionally with Engineering, Product, and Support
- You bring consulting craft, including structured problem solving, hypothesis-driven analysis, crisp executive communication, and disciplined engagement management
More about this role
Ketch is a modern privacy management software that keeps enterprise's data clean, permissioned, and AI-ready. Our software is trusted by 3,500+ brands, running data permissioning at scale. From global retailers to media networks, fintechs, and AI-native companies, brands rely on our software to responsibly collect, control, and activate compliant, clean data across their enterprise ecosystem.
As privacy regulations expand across the globe and AI transforms how companies use data, the demand for what Ketch has built has never been greater. Data privacy sits at the intersection of law, technology, and consumer trust, making it one of the most exciting and fastest-moving fields in software today.
The Ketch Data Permissioning Platform simplifies privacy and consent operations, increases revenue from advertising, data, and AI initiatives, and builds trust with customers and partners. Unlike legacy tools that stop at cookie banners, Ketch governs how data is actually used across a company’s entire stack, with no-code setup that gets customers live in weeks, not quarters.
At Ketch, we’re serious about our values of passion, growth, grit, collaboration, and integrity.
We’re a 70-person,...
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