Ketch is enterprise data privacy management software for consent, DSARs, data mapping, AI and assessments—built for GDPR, CCPA, and US state laws. Start free. Backed by CRV.
About the role
Ketch is hiring a Professional Services Manager to own customer implementations end to end. You will run several implementations at once and act as the customer's technical advisor and main point of contact throughout. Professional Services is part of our CX Team and part of our larger GTM organization. As a Professional Services Manager, you will work closely with colleagues across the GTM, Engineering, and Product teams. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You pick up technical concepts quickly and understand a product's architecture well enough to design the right solution setup for each customer
- You explain complex ideas simply to executives and technical users alike
- You think in a structured way, spot risks early, and drive solutions without being asked
- You bring an entrepreneurial mindset and a bias for action, and you are comfortable with ambiguity
- You use AI tools such as Claude in your day-to-day work
- This role is remote but candidates must be located in the metropolitan area of one of our hub cities: New York, Chicago, or Atlanta
More about this role
Ketch is a modern privacy management software that keeps enterprise's data clean, permissioned, and AI-ready. Our software is trusted by 3,500+ brands, running data permissioning at scale. From global retailers to media networks, fintechs, and AI-native companies, brands rely on our software to responsibly collect, control, and activate compliant, clean data across their enterprise ecosystem.
As privacy regulations expand across the globe and AI transforms how companies use data, the demand for what Ketch has built has never been greater. Data privacy sits at the intersection of law, technology, and consumer trust, making it one of the most exciting and fastest-moving fields in software today.
The Ketch Data Permissioning Platform simplifies privacy and consent operations, increases revenue from advertising, data, and AI initiatives, and builds trust with customers and partners. Unlike legacy tools that stop at cookie banners, Ketch governs how data is actually used across a company’s entire stack, with no-code setup that gets customers live in weeks, not quarters.
At Ketch, we’re serious about our values of passion, growth, grit, collaboration, and integrity.
We’re a 70-person,...
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