Startups

Industry Advisor, Hospitality

Klaviyo · Boston, MA; Denver, CO · On-site

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About Klaviyo

Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents. Backed by Accel.

About the role

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Deep applied experience in hospitality marketing, with the credibility to advise both colleagues and customers
  • Experienced in advising or presenting to executive stakeholders (CMO, CDO, CEO) and translating platform capabilities into business outcomes and value cases
  • Excellent communication and presentation skills, with the ability to make complex industry insights actionable and clear
  • Skilled at working cross-functionally across Sales, Marketing, and Partnerships and influencing without authority
  • A natural teacher, coach, and strategist who brings structure to ambiguity and builds credibility with customers and colleagues
  • A strategic thinker with vision, dedicated to the growth and evolution of the hospitality motion
More about this role

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo is building the future of CRM, and the Industry Advisor will accelerate our expansion in Hospitality, specifically Hotels & Travel and Entertainment & Recreation businesses. This role sits at the intersection of industry expertise, value consulting, and go-to-market execution. The Industry Advisor acts as a trusted resource and executive-level proxy in Hospitality prospect conversations to drive opportunity progression and closed-won ARR.

This is a highly visible, cross-functional role. You’ll work closely with Account Executives (AEs) and Solutions Engineers (SEs), and collaborate with Product, Product Marketing, Customer Success, Partnerships, and...

Read the full posting on Klaviyo's site ↗

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