Knit is an AI-Native Research Agency that combines the rigor and expertise of a traditional agency with the speed and efficiency of AI. Backed by Techstars.
About the role
Supervisory Responsibility: This role will have 2 direct reports, the Lead Survey Programmer and the Fielding and Partnerships Team lead. Both are India based. Travel: If not located in NYC, this role will be expected to travel to NYC approximately once a month. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Help entirely automate survey programming without errors
- Minimize fieldwork time while maximizing audience reach and data quality
- Minimize QA time while upholding our high data quality standards
- Automate feasibility request workflows and increase accuracy of predictions
- Customer retention and expansion: Improve research speed, quality, and reliability to strengthen customer relationships and drive Net Revenue Retention
- New business growth: Expand audience reach and operational capabilities to increase win rates and unlock new research opportunities
More about this role
Who we’re looking for
Role: Head of Research Operations
Team: Research
Supervisory Responsibility: This role will have 2 direct reports, the Lead Survey Programmer and the Fielding and Partnerships Team lead. Both are India based.
This leadership role will be responsible for overseeing the Knit research operations, programming, quality assurance (QA), and fieldwork teams. Total of 10 people, all offshore
Travel: If not located in NYC, this role will be expected to travel to NYC approximately once a month.
A little about us
Knit is the The Researcher-Driven AI Platform helping researchers run agency-quality quant + qual research at DIY costs & speed. Through Knit, brands like NASCAR, JBL, and Mars automate their consumer research process to get a quicker and more holistic understanding of their audiences.
Role Purpose
The Head of Research Operations is core to Knit’s success by overseeing and optimizing the research operations workflow to deliver consistent, high-quality data.
By leading the programming, fieldwork, vendor management and QA functions, this role is expected to:
- Help entirely automate survey programming without errors
- Minimize fieldwork time while maximizing...
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