FedRAMP Low, Moderate, and High are becoming Class A, B, C, and D. Learn what's changing and how Knox remains the fastest path to FedRAMP authorization. Backed by Felicis.
About the role
Work at Knox is high-impact and purpose-driven. The problems we solve are high-stakes, the expectations are high, and the results are visible. Speed, rigor, and trust matter here - because the environments we secure cannot fail. Your contributions are visible, your expertise is relied upon, and the impact of your work is immediate and measurable. We operate at federal scale, securing some of the most sensitive government environments in the country - because the systems we build must perform without fail. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5-7+ years of demonstrated success in B2B customer marketing, customer engagement, or customer success roles that drive customer engagement, retention, and growth
- Exceptional, refined communication skills, written and verbal. You are eloquent, articulate, and composed, and you represent the company with sophistication and grace in front of customers, executives, and senior federal leaders
- Executive presence, maturity, and sound judgment, with the professionalism and discretion expected when working with high-profile customers and sensitive government missions
- Hands-on experience producing customer stories and video interviews, with the ability to understand a customer’s mission and tell a compelling story that highlights both the customer and the company
- Experience managing co-marketing programs, including reviewing and managing press releases, social content, references, events, webinars, and advisory activities
- Confident, polished presenter who can clearly communicate and sell the value of a program to customers and prospects, including on sales calls
More about this role
About Knox
Knox runs the largest Federal & DoW managed cloud, building and operating secure cloud and AI environments that support the U.S. government’s most critical missions — from national security and public safety to essential public services. Our customers rely on Knox to deploy production systems that meet the highest standards for security, reliability, and compliance.
Work at Knox is high-impact and purpose-driven. The problems we solve are high-stakes, the expectations are high, and the results are visible. Speed, rigor, and trust matter here - because the environments we secure cannot fail. Your contributions are visible, your expertise is relied upon, and the impact of your work is immediate and measurable. We operate at federal scale, securing some of the most sensitive government environments in the country - because the systems we build must perform without fail.
The Role
The Director of Customer and Community Marketing leads the day-to-day execution of Knox’s customer marketing and engagement programs, helping customers share their successes, connect with relevant audiences, and get more value from their relationship with Knox.
This role is the face of Knox to our...
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