Startups · AI

Forward Deployed Engineer, GTM

Kong · California, United States · Remote

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About Kong

From APIs to AI, Kong is the fabric of modern connectivity. Centralize LLM access, automate API workflows, and secure your digital ecosystem at scale. Backed by Index, NEA and a16z.

About the role

Prototype and deploy AI agents for customer retention, pipeline generation, GTM productivity, deal inspection, account research, opportunity updates, and meeting prep. Create prompt templates and system instructions for accurate, consistent outputs. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Have 5+ years of software engineering experience
  • Working knowledge of GTM strategy, AI Operations and hands-on experience putting AI workflows or LLM agents into production
  • Experience creating internal documentation, toolkits and playbooks that outlived your involvement and were adopted at scale
  • Experience in a technical or cross-functional role that required problem-solving across teams and functions
  • A track record of building AI-powered tools, automations, or workflows that changed how real work gets done — with specific examples you can speak to
  • Clear, concise communication skills — you can explain a technical concept to someone who's never thought about it before, without talking down to them
More about this role

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

We are looking for a GTM Forward Deployed Engineer to build and launch AI agents for our go to market (GTM) teams (Marketing, Sales, Product and Revenue Operations) using platforms like Salesforce, Slack, Claude Code, Gemini, Snowflake, Marketo, Clay, Nooks, and Rox

Prototype and deploy AI agents for customer retention, pipeline generation, GTM productivity, deal inspection, account research, opportunity updates, and meeting prep.

Create prompt templates and system instructions for accurate, consistent outputs.

Define agent persona, tone, and fallback logic

Re-engineer GTM processes by connecting LLMs to GTM systems

Build and test agentic tools quickly.

Document agent logic and prompt structures to ensure scalable, independent automation across the global GTM organization.

Test system prompts, context retrieval, and model selection to boost output quality, seller adoption, and deal velocity.

Track and audit production agents to...

Read the full posting on Kong's site ↗

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