Learn about the KWI retail omnichannel platform: mobile POS, Merchandising, Inventory Management, eCommerce,Order Management, CRM and more. Backed by Insight.
About the role
We’re looking for a Presales Consultant who loves solving real business problems with technology. In this role you’ll be the bridge between what retailers need and what our unified commerce platform can do—guiding prospects, clients, and partners from first conversation through successful adoption. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Problem Solving – Translates business problems into clear, practical solutions that fit real-world constraints of timeline, budget, and platform capabilities
- Retail Acumen – Understands retail operations deeply enough to anticipate downstream impacts on stores, staff, and customers
- Communication – Explains complex concepts clearly to both technical and non-technical audiences, from store associates to executives
- Teaching & Enablement – Breaks the product down into clear, learnable steps and builds training and documentation that stick
- Comfort with Ambiguity – Operates confidently during discovery, asking clarifying questions to avoid assumptions and uncover the real requirement
- Continuous Learning – Learns quickly, picks up new capabilities fast, and turns lessons into reusable knowledge for the team
More about this role
The Opportunity
We’re looking for a Presales Consultant who loves solving real business problems with technology. In this role you’ll be the bridge between what retailers need and what our unified commerce platform can do—guiding prospects, clients, and partners from first conversation through successful adoption.
You’ll lead tailored product demonstrations, translate what you hear in discovery into a clear story about how the platform fits, and train and support clients so they get the most out of it after they sign. You’ll work closely with Sales, Product, Client Delivery, and Customer Success, and you’ll need a balance of deep product knowledge, retail savvy, and the communication and teaching skills to make complex things clear to any audience.
The Company
We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, Bluemercury, Tom Ford and many other globally recognizable brands.
We combine Point of Sale, Merchandising, Order Management, CRM, and Loyalty into one...
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