Lance is collaborative AI for hotels: an AI front desk that answers every guest call 24/7, guest messaging, housekeeping boards, task management, preventive maintenance and labor scheduling. Trusted by 50+ hotels across Marriott and Hyatt. Backed by Y Combinator.
About the role
We're hiring a Chief of Staff to work directly with our CEO and help scale Lance. This is a high-ownership, execution-driven role across admin, legal, operations, compliance and finance. You'll take on the CEO's hardest problems and see them through. Be the CEO's right hand. Run the operating rhythm, prep for high-stakes meetings, and own special projects from investor updates to new initiatives. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A degree from a strong school
- A strong operator who takes initiative and loves owning things end to end
- Management experience, and you want to manage and grow people
- A builder of strong processes who thrives in ambiguity
- Exceptional communication and sound judgment
- Uses AI tools to work more efficiently and automates processes or workflows
More about this role
Help lead Lance as it continues to scale.
Lance (YC W26) builds autonomous AI agents that run hotel operations end to end. They answer guest calls and messages and coordinate the front desk, housekeeping and maintenance across hotel systems. We work with leading hotel groups across brands like Marriott, Hilton and Hyatt. We've gone from $0 to $2M+ ARR and are live at 50+ properties in the U.S. Our agents don't just assist. They execute. We work in person in San Francisco.
$140K–$200K total compensation (cash, equity, bonus)
We're hiring a Chief of Staff to work directly with our CEO and help scale Lance. This is a high-ownership, execution-driven role across admin, legal, operations, compliance and finance. You'll take on the CEO's hardest problems and see them through.
Be the CEO's right hand. Run the operating rhythm, prep for high-stakes meetings, and own special projects from investor updates to new initiatives.
Own operations and admin. Build the systems, policies and events that keep a fast-growing company running.
Run legal and compliance. Manage contracts and agreements, and keep SOC 2, ISO, HIPAA and PCI on track through enterprise security reviews.
Own finance and...
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