LaunchDarkly helps teams safely manage code and AI agents in production with feature flags, progressive delivery, automated rollback, and runtime control. Backed by Bessemer, Insight and 500 Global.
About the role
LaunchDarkly is looking for a strategic, execution-oriented Director of Internal AI Operations to run and continuously improve how our company adopts and scales AI, establish the operational objectives, processes, and work plans that turn AI from a collection of tools into a measurable business capability and work with leaders across several functions to put the company’s AI direction into practice. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Demonstrated success designing, implementing, or scaling an operating model across multiple functions, including clear ownership, policies, processes, metrics, governance, and measurable outcomes
- Experience managing an enterprise portfolio of AI or technology tools, vendors, integrations, or platforms, including lifecycle management, access and administration, risk and controls, contracts, usage, and spend
- Strong financial and operational acumen, with experience building spend visibility, forecasts, budget controls, vendor or model-cost optimization, cost avoidance, waste reduction, and value-improvement plans
- Strong written and verbal communication skills, including the ability to explain complex topics clearly, present recommendations to senior and executive leaders, and persuade diverse stakeholders
- Curiosity and a willingness to lean into AI: able to learn emerging capabilities quickly, experiment pragmatically, identify high-value use cases, and apply sound judgment about where AI should and should not be used
- Practical understanding of responsible AI, data governance, privacy, security, vendor risk, and change management, with the judgment to balance innovation, control, scalability, and business value
More about this role
LaunchDarkly is looking for a strategic, execution-oriented Director of Internal AI Operations to run and continuously improve how our company adopts and scales AI, establish the operational objectives, processes, and work plans that turn AI from a collection of tools into a measurable business capability and work with leaders across several functions to put the company’s AI direction into practice.
- Reporting: Build and maintain visibility into AI spend and usage. Develop adoption, efficiency, and cost metrics and report on tool overlap, cost drivers, and open risks. Support Finance with forecasting, budget tracking, anomaly detection, and vendor and model-cost optimization. Functional and technical leaders own efficiency, waste, cost, usage, and ROI within their portfolios; AI Operations prepares regular reporting and flags performance gaps for follow-up.
- Portfolio management: Maintain the inventory of AI tools, initiatives, agents, vendors, integrations, owners, status, spend, risks, and dependencies. Establish the processes and standards that keep it accurate across teams.
- Reviews: Participate in reviewing new AI Vendor requests and own and manage the Internal AI Feature...
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