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Care Guide Team Lead

Leap · US (Remote) · Remote

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About Leap

Backed by Accel.

About the role

The Care Guide Team Lead is a hybrid clinical and people management role for a senior Registered Nurse who is ready to step into leadership — without leaving the clinical work behind. Reporting directly to the Senior Clinical Manager, Care Guides, this person will manage a caseload of up to 40 active members while directly leading a pod of 5–7 Care Guide RNs. This includes owning their performance, development, coaching, and formal evaluations. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Active Registered Nurse (RN) license — required. No exceptions
  • 5+ years of clinical experience, with at least 2–3 years in infusion therapy, home health, or specialty nursing
  • At least 6 months as a Care Guide at Leap, or equivalent patient coordination experience at the RN level, with a strong performance record
  • Prior experience managing, formally evaluating, or directly developing other clinical staff — not just informal mentorship
  • Demonstrated ability to give direct, honest, and constructive feedback — including to peers and in difficult performance conversations
  • Ability to manage a patient caseload of up to 40 active members while actively leading a team of 5 RNs
More about this role

Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.

Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.

We’re proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care.

The Care Guide Team Lead is a hybrid clinical and people management role for a senior Registered Nurse who is ready to step into leadership — without leaving the clinical work behind. Reporting directly to the Senior Clinical Manager, Care Guides, this person will manage a caseload of up to 40 active members while directly leading a pod of 5–7 Care...

Read the full posting on Leap's site ↗

Clinical Operations

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