Backed by Accel.
About the role
The Care Operations Associate is the operational backbone of member activation: the person who makes sure every administrative step between "member enrolled" and "member in treatment" gets done accurately and fast. You'll build and run the back-office processes that free our Care Guides and clinical team to focus on members—and you'll have real ownership to improve how this work gets done. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2+ years in a healthcare administrative or operations role supporting prior authorization or eligibility verification
- Familiarity with payer portals, PA workflows, and follow-up/appeal processes
- Proficiency with CRM or EHR systems and document management platforms, including fax
- A proven track record managing high volumes of detailed work without dropping the ball
- Comfort coordinating across provider offices, payers, pharmacy partners, staffing agencies, and internal teams
- Strong organizational and communication skills, and the ability to work independently during CST business hours in a fully remote setting
More about this role
Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.
Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.
We’re proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care.
The Care Operations Associate is the operational backbone of member activation: the person who makes sure every administrative step between "member enrolled" and "member in treatment" gets done accurately and fast. You'll build and run the back-office processes that free our Care Guides and clinical team to focus on members—and you'll have real...
Browse similar: Startup jobs · Remote jobs