Backed by Accel.
About the role
Leap is hiring a Director of Technical Implementation to lead client onboarding and the technical implementation team end-to-end. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years in technical implementation, technical operations, or SaaS delivery, with 3+ years managing a team of senior or principal-level individual contributors
- Experience working in a start up environment or working at a start up pace
- Understand payors and how to partner with payors on data and clinical integrations
- Experience designing team processes, escalation paths, or tracking systems that gave leaders clear visibility across a large portfolio of implementations
- Startup or growth-stage experience, including building implementation processes, SOPs, or playbooks from scratch and adjusting quickly as priorities shift
- Experience running multiple implementations at the same time through go-live, with ownership of timelines and delivery quality
More about this role
Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.
Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.
We’re proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care.
Leap is hiring a Director of Technical Implementation to lead client onboarding and the technical implementation team end-to-end.
You'll own a large book of mid-market and enterprise implementations (about 80 in flight today). Most are vendor-facing with TPAs, health plans, and carriers, with some direct client work. You'll set how implementations get...
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