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Manager, Client Strategy & Operations

Leap · US (Remote) · Remote

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About Leap

Backed by USV.

About the role

Leap is expanding rapidly and is hiring a Manager, Client Strategy & Operations to build out the post-sale processes that ensure exceptional client delivery, strong ROI, and account expansion. This is an analytical, hands-on, deeply cross-functional role responsible for architecting the next iteration of Leap's client delivery engine.

What they're looking for

  • Passion for delivering high-quality care and improving patients' lives
  • Strong data fluency, analytical, and problem-solving skills
  • Fluency and interest in using AI to innovate and solve problems at scale
  • Excitement around solving hard problems in a scrappy, low-ego, ambiguous environment
  • High attention to detail (and willingness to dive into the weeds)
  • Comfort communicating with executive audiences (both internal and external)
More about this role

Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.

Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.

We’re proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care.

Leap is expanding rapidly and is hiring a Manager, Client Strategy & Operations to build out the post-sale processes that ensure exceptional client delivery, strong ROI, and account expansion. This is an analytical, hands-on, deeply cross-functional role responsible for architecting the next iteration of Leap's client delivery engine.

You'll own and...

Read the full posting on Leap's site ↗

Client Operations & Success

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