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SIU Investigator, Auto Claims

Lemonade · Remote · Remote

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About Lemonade

Lemonade, America’s top-rated insurance company, protects your family and your belongings—at home, and everywhere else. Sign up in seconds, get paid in minutes. Backed by General Catalyst, GV and Entrepreneur First.

About the role

Lead end-to-end SIU investigations on complex auto claims — Physical Damage, Bodily Injury, and PIP/Medical Payments — with full ownership from referral to resolution Identify and dismantle multi-claim fraud networks, staged accident rings, and coordinated medical billing schemes using link analysis and pattern-recognition techniques Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 5+ years of dedicated SIU or auto claims investigative experience, with a track record on complex, high-stakes cases
  • Deep Florida PIP and BI expertise — statutes, treatment windows, billing mill fraud, and EUO dynamics
  • Hands-on experience with intelligence platforms like ISO ClaimSearch, Accurint, TLOxp, or LexisNexis
  • Proven ability to investigate large-scale, multi-jurisdictional organized fraud rings and billing syndicates
  • Genuine curiosity about AI — both as an investigative asset and as a fraud threat vector you'll need to stay ahead of
  • A college degree, preferably in criminal justice, insurance, or a related field
More about this role

We're looking for an experienced SIU Investigator, Auto Claims to help protect honest policyholders and keep sophisticated fraud networks from gaming the system — while making sure legitimate claims move fast. You'll join our Claims team at a pivotal moment, bringing specialized investigative expertise to high-risk files as we expand into key markets like Florida and keep pushing the boundaries of what modern fraud detection looks like.

We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.

Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.

Lead end-to-end SIU investigations on complex auto claims — Physical Damage, Bodily Injury, and PIP/Medical Payments — with full ownership from referral to resolution

Identify and dismantle multi-claim fraud networks, staged accident rings, and coordinated medical billing schemes using link...

Read the full posting on Lemonade's site ↗

Claims Experience

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