Explore LI-COR's innovative environmental research instruments. Our advanced solutions in gas analysis and plant science help scientists worldwide address climate change and sustainability challenges. Backed by Battery.
About the role
The Customer Operations Specialist provides administrative and customer support for both sales fulfillment and service operations. This position serves as a primary point of contact for customers regarding orders, repairs, quotations, and shipments. Responsibilities include coordinating order and repair processing, maintaining accurate customer and asset records, preparing required shipping and service documentation, and supporting cross-functional business operations. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- High School diploma or GED required, associate degree preferred
- Minimum two (2) years of experience in customer service, sales support, service administration, order processing, or related administrative roles
- Experience using CRM and ERP systems preferred
- Experience with domestic and international shipping documentation preferred
- Salesforce experience preferred
- Excellent verbal and written communication skills
More about this role
Lincoln, NE in the office
The Customer Operations Specialist provides administrative and customer support for both sales fulfillment and service operations. This position serves as a primary point of contact for customers regarding orders, repairs, quotations, and shipments. Responsibilities include coordinating order and repair processing, maintaining accurate customer and asset records, preparing required shipping and service documentation, and supporting cross-functional business operations. The role requires strong organizational skills, attention to detail, customer focus, and the ability to manage multiple priorities in a fast-paced environment.
Education
- High School diploma or GED required, associate degree preferred.
Experience
- Minimum two (2) years of experience in customer service, sales support, service administration, order processing, or related administrative roles.
- Experience using CRM and ERP systems preferred.
- Experience with domestic and international shipping documentation preferred.
- Salesforce experience preferred.
General
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Ability to organize,...
Browse similar: Startup jobs