Lightfield connects to your email, chat and business systems and does the legal work before it reaches your team. It gathers context, applies your policies and past decisions, and presents the finished work for your approval. Backed by Y Combinator.
About the role
Get customers to value. Own the path from a customer’s initial goals to successful activation. Define what success means, help them set up their workflows, and follow through until Lightfield is solving a meaningful problem for their business. Understand what customers really need. Spend time with the people doing the work. Ask questions, observe their processes, and uncover the business problem behind a request. Understand where their existing tools and workflows fall short. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You have strong business judgment. You understand how companies operate and connect product decisions to business outcomes. You can distinguish a pressing request from a high-value problem and explain where we should focus
- You’re great at working with customers. You build trust, listen closely, and ask the questions that get beyond the first answer. You can challenge an assumption, set expectations, and guide a customer toward a better solution
- You know the GTM tool landscape. You understand how sales, marketing, and customer success teams work, the tools they rely on, and where those tools create friction. You can see how Lightfield fits into that environment and where it can improve it
- You have strong product instincts. You recognize when a customer’s experience points to a broader product opportunity. You think carefully about tradeoffs and can turn a collection of requests into a clear view of what matters
- You’re hands-on and take ownership. You’re comfortable moving between discovery conversations, product configuration, and discussions with engineering. You get into the details, work through ambiguity, and stay accountable for the outcome
- Your background might be in product management, solutions consulting, customer success, or GTM operations. We’re interested in your ability to understand a customer’s business, deliver a useful solution, and turn that experience into better product decisions
More about this role
Lightfield is reimagining CRM as a world model of a business. By learning from emails, meetings, and customer conversations, we’re building a living understanding of how a company works—so AI can help teams anticipate what comes next, make better decisions, and take action.
More than 5,000 companies have used the product since its November launch. We’ve raised more than $70M from Andreessen Horowitz, Coatue, Maverick Ventures, and Greylock to attack the biggest software category in the world. We previously built Tome, which reached more than 25 million users, and our team brings experience from Llama, Instagram, Google, and Salesforce.
Get customers to value. Own the path from a customer’s initial goals to successful activation. Define what success means, help them set up their workflows, and follow through until Lightfield is solving a meaningful problem for their business.
Understand what customers really need. Spend time with the people doing the work. Ask questions, observe their processes, and uncover the business problem behind a request. Understand where their existing tools and workflows fall short.
Turn customer problems into working solutions. Develop a deep...
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