Give your AI agent one account for thousands of paid APIs and data sources, billed per call with no separate subscriptions or keys. Backed by Y Combinator and Techstars.
About the role
Own inbound customer issues end to end — reproduce, diagnose, resolve, and communicate — while providing an exceptional service experience along the way. Debug production issues across the full order lifecycle: customer systems, integrations and APIs, planning and optimization, execution on the ground, and callbacks.
More about this role
Battle-tested in 350+ deployments across 30+ countries, Locus is an agentic Transportation Management System for all-mile, all-channel, trusted by enterprises like Unilever, Nestlé, and Siam Makro.
The platform unifies orders, capacity, and carrier networks into one living plan, aligning planning, execution, and settlement so promises become proof. AI co-pilots with guardrails surface risk early and recommend the next best move to protect SLAs and reduce empty miles.
In 2025, Locus joined the Ingka Group (IKEA Retail) family, marking a major milestone in our journey. Backed by the scale and strength of IKEA, we continue to operate independently while accelerating our mission to make global supply chains faster, smarter, and more sustainable.
Our Journey and Impact
Since 2015, Locus has been on a mission to make logistics decision-making intelligent, sustainable, and real-world ready. Our platform has powered billions of deliveries across 30+ countries for global enterprises, driving measurable impact in cost savings, carbon reduction, and SLA performance. With the strength of the IKEA ecosystem behind us, we're scaling that impact even further.
Our Global Footprint
Headquartered...
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