Startups

Customer Success Manager

Locus Robotics · United States · On-site

← All jobs
About Locus Robotics

Boost efficiency with Locus Robotics. Our AI-driven warehouse robotics solutions transform fulfillment, making automated warehouses smarter and faster.

About the role

Locus Robotics is a place to do meaningful work with real-world impact, where your ideas move quickly from concept to deployment. We invest in our people, encourage continuous learning, and give you the opportunity to grow your career while building technology that is used every day at global scale. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor's Degree in Computer Science, Engineering, CIS or a related technical field
  • 5+ years' hands-on experience with 3PL, Warehouse, or logistics operations
  • Knowledge of networking and network technology, such as routers, WIFI, switches, and firewalls
  • Ability to communicate technical/complex information both verbally and in writing
  • Strong ability to manage multiple priorities and respond effectively to urgent or high-pressure situations
  • Knowledge of and interest in diverse technical topics, including software, hardware, and robotics
More about this role

At Locus Robotics, we build AI-powered systems and intelligent robots that keep global supply chains running. Our platform combines advanced AI, real-time decision-making, and autonomous robotics to help leading companies improve efficiency, scale operations, and adapt to constant change.

Locus Robotics is a place to do meaningful work with real-world impact, where your ideas move quickly from concept to deployment. We invest in our people, encourage continuous learning, and give you the opportunity to grow your career while building technology that is used every day at global scale.

Play a key role in helping our customers succeed with cutting-edge robotics technology. You’ll partner with customers and teams across Locus Robotics to drive adoption, solve challenges, strengthen relationships, and deliver an exceptional customer experience. This high-visibility role is ideal for someone who combines strong project management, training, leadership, and relationship-building skills with a passion for customer success.

This role requires up to 50% US travel to customer sites .

  • Oversee daily customer site operations, proactively addressing challenges and ensuring a seamless,...

Read the full posting on Locus Robotics's site ↗

Customer Success

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.