Lorikeet provides AI customer support. Lorikeet offers its customers responsive, personalized, and effective support as table stakes. Backed by AirTree Ventures.
About the role
You’ll join Lorikeet’s global Account Executive team, owning mid-market deals end to end, from first conversation to signed contract. Our customers bring us their hardest support problems, where a wrong answer costs something, so this is a consultative sale. You’ll win the trust of support and operations leaders who’ve been burned by chatbots before, and show them ROI they can see in their own numbers. Own the full sales cycle for mid-market prospects, from first outreach to signed contract Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Have 2+ years in a quota-carrying closing role in B2B SaaS, ideally selling to mid-market companies
- Have a track record of building your own pipeline and beating your targets
- Can run a consultative sales process with several stakeholders, from team leads to VPs
- Can explain technical ideas and ROI in plain language to both technical and business buyers
- Build trust quickly and communicate clearly, in writing and on calls
- Already use AI tools in your own work
More about this role
Lorikeet is redefining what customer support looks like — and we're just getting started.
We build AI that handles complex, high-volume support for fintechs, healthtechs, marketplaces, and delivery services. Not chatbot-tier AI. The kind that actually resolves tickets, gives support teams their time back, and raises the bar for what software can do.
We're backed by over $50M USD from QED, Blackbird, and Square Peg, with backing from operators like Claire Hughes Johnson (ex-Stripe COO) and Cristina Cordova (Linear COO), plus founders of Canva, Atlassian, and Airwallex. We're the first company since Canva to be funded at early stage by all three of Australia's top VC funds — which tells you something about the calibre of people who've looked closely at what we're building and said yes.
Our customers include some of the largest telehealth, fintech, and marketplace companies in the US and Australia — many handling over a million support tickets a year. The problems are real, the scale is real, and the work matters.
If you want to build something that genuinely changes how businesses and customers interact — this is the place.
You’ll join Lorikeet’s global Account Executive team,...
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