Backed by GV.
About the role
Supporting, troubleshooting, and investigating issues and incidents (support developers and infra team with system metrics analysis, logs, traffic, configuration, deployment changes, etc) Supporting and improving monitoring/alerting systems (Searching, testing, deploying new functionality for existing tools)
What they're looking for
- 2+ years of work experience with similar responsibilities
- Strong knowledge and practical experience in working with the Linux(Ubuntu) command-line/administration
- Understanding of network protocols and troubleshooting (TCP/IP, UDP)
- Strong scripting skills (Bash, Python)
- Critical thinking and problem solving
- Understanding of containerization (Docker, container)
More about this role
LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.
Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.
LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.
DevOps Support Engineers at LotusFlare guarantee the quality of the software solutions produced by LotusFlare by monitoring, responding to incidents and testing and quality checking.
With shared accountability and code ownership, DevOps Support Engineers take on-call responsibilities and incident management work.
Through these activities, LoutsFlare developers write...
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