The Quality Command Center for Manufacturing. Backed by Kleiner Perkins, IVP and Lux.
About the role
Lumafield is looking to bring on a Customer Success Manager (CSM) to partner closely with their customers, champion their needs internally, and manage accounts to achieve business outcomes and revenue growth.
What they're looking for
- B.S. degree in Engineering
- 8+ years of working experience, which should include technical experience in engineering or manufacturing, and client facing experience, such as in consulting, or program management
- Passionate about Lean, process improvement, quality, and bringing technology into manufacturing
- Excellent verbal and written communication that flexes to be effective across levels of an organization
- Commercial business exposure and interest, including understanding of budget cycles and planning
- Ability to independently create and deliver executive level presentations
More about this role
Lumafield was founded in 2019 to upgrade manufacturing.
We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.
Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.
We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for...
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