Startups · AI

Customer Success Manager

Luthor · San Francisco, CA, US · On-site

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About Luthor

Real-time governance for enterprise communications. Backed by Y Combinator.

About the role

Customer success is one of the most important functions at Luthor. Our customers are large, highly regulated institutions deploying Luthor into workflows that directly affect what they can say to the public. Making those deployments successful means deeply understanding their business, earning the trust of compliance and marketing teams, and turning Luthor into a product they can’t imagine operating without.

What they're looking for

  • Your resume
  • Your LinkedIn profile
  • A 1-minute video introducing yourself and telling us why you’re excited about Luthor
More about this role

AI is making it possible for companies to create more content than humans can possibly review.

That’s the problem we solve. Luthor eliminates the gap between what companies say and what they can stand behind.

We build AI-powered governance for enterprise communications, helping financial and legal institutions review, approve, and monitor content at the speed of modern production.

Over the past year, we’ve onboarded some of the world’s largest public financial institutions, surpassed $900B+ AUM on platform, and expanded across banks, lenders, asset managers, and law firms.

Customer success is one of the most important functions at Luthor.

Our customers are large, highly regulated institutions deploying Luthor into workflows that directly affect what they can say to the public. Making those deployments successful means deeply understanding their business, earning the trust of compliance and marketing teams, and turning Luthor into a product they can’t imagine operating without.

This is a very different job from a traditional CSM role.

You’ll work directly with the founders: You’ll have a front-row seat to how we build the company and help define the customer success playbook from...

Read the full posting on Luthor's site ↗

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