The growth platform for real estate's top-performing agents, teams, and brokerages. Grow your brand and uncover hidden buying and selling signals in your network. Backed by Bessemer.
About the role
We are looking for a Senior Manager of CS Operations to own fulfillment operations end to end: the tooling, automation, and process that let our builders and QA teams launch more clients, faster, with fewer errors. You will report to the Director of CS Operations and work side by side with fulfillment and onboarding leaders and our internal tools engineers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years in operations at a SaaS or tech company: implementation operations, professional services operations, CS operations, revenue operations, or similar
- Hands-on experience in the frontline work you would support (for example implementation, web production, onboarding, or delivery) before moving into operations
- A track record of building and shipping internal tools, automations, or systems from scratch, working with engineers to get them adopted
- Experience in fast-moving, high-growth environments where you operated with real autonomy
More about this role
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit $100M in annual recurring revenue in the next six months. More than 80,000 real estate professionals, including over 30% of the top-ranked agents in the world, use us to run and grow their business.
Every Luxury Presence client starts with a launch. Our Product Fulfillment Team builds and launches the websites and products our clients run their business on, and the speed and quality of that work shapes a client's first impression of us. As we scale, the tools and processes behind fulfillment are ready for their next chapter.
We are looking for a Senior Manager of CS Operations to own fulfillment operations end to end: the tooling, automation, and process that let our builders and QA teams launch more clients, faster, with fewer errors. You will report to the Director of CS Operations and work side by side with fulfillment and onboarding leaders and our internal tools engineers.
This isn't a role where someone hands you a plan. You will spend your first weeks inside the work, learning how launches actually happen,...
Browse similar: AI jobs · AI startup jobs · Startup jobs