Backed by a16z and Founders Fund.
About the role
As an Account Manager, Automotive on the Lyft Business team, you’ll help Automotive Dealerships get more out of Lyft and its solutions after the sale. You’ll join a talented team focused on one thing: using technology and Lyft’s network of drivers to improve transportation for a company’s customers and employees. We’re looking for smart, ambitious individuals with account management experience who want to transform the way people move around and succeed in a fast moving environment.
What they're looking for
- 2+ years of B2B account management, customer success, or renewals experience carrying a retention or growth number (SaaS API integration, ad-tech, or transportation a plus)
- Proficiency with Salesforce or similar CRM, AI tooling, and a knack for learning new sales tech
- A passion for mobility, the auto industry, or simply making transportation and logistics easy
- Experience owning the post-sale lifecycle: onboarding, adoption, renewal, objection-handling, and upsell
- Comfort using usage and performance data to identify risk and surface growth opportunities
- Demonstrated success in exceeding retention or growth targets
More about this role
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft Business is changing the way companies, brands, and organizations alike leverage the Lyft platform to redefine the way they operate. We are solving big problems and meeting the needs of our clients and their people, from employees to customers and students to patients, in a whole new way. We are committed to always delivering best in class customer service. Our work is fun, challenging, and rewarding, and we are looking for a customer-focused team member passionate about solving problems and delighting our customers.
As an Account Manager, Automotive on the Lyft Business team, you’ll help Automotive Dealerships get more out of Lyft and its solutions after the sale. You’ll join a talented team focused on one thing: using technology and Lyft’s network of drivers to improve transportation for a company’s customers and employees. We’re looking for smart, ambitious individuals with account management experience who want to transform the way people move around and succeed in a fast moving environment.
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