Backed by a16z and Founders Fund.
About the role
Within our dynamic and rewarding environment, we seek team members who are customer-focused and passionate about problem-solving, dedicated to elevating the customer experience. As a Customer Success Associate at Lyft Business, you play a pivotal role in enlightening our clients about the capabilities of Lyft Business. Your responsibilities encompass being the implementation lead, administrative authority, and product specialist, collaborating closely with our sales team. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- BA/BS or equivalent required
- Minimum 1-2 years experience in previous customer success roles, ideally in the technology or transportation sector
- Ability to handle multiple internal and customer facing responsibilities at once
- Adept at communicating to customers support needs across multiple stakeholders
- Skilled at operating in a fast paced, startup environment where lines of direction and operating models are a work in progress - we’re constantly building and pivoting!
- Self driven in building cross functional relationships internally including but not limited to Sales, Marketing, Finance, Collections, Legal, etc
More about this role
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft Business is pioneering a transformative shift in how companies and brands leverage the Lyft platform, redefining operational approaches. We are dedicated to addressing substantial challenges, meeting the diverse needs of our clients and their stakeholders, from employees, customers, and students to patients, in innovative ways. Our unwavering commitment is to consistently deliver exceptional customer service, setting the bar for excellence in all interactions.
Within our dynamic and rewarding environment, we seek team members who are customer-focused and passionate about problem-solving, dedicated to elevating the customer experience. As a Customer Success Associate at Lyft Business, you play a pivotal role in enlightening our clients about the capabilities of Lyft Business. Your responsibilities encompass being the implementation lead, administrative authority, and product specialist, collaborating closely with our sales team. This collaboration is geared towards expanding the use of Lyft Business’ products...
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