Lyra is your partner in building a culture that celebrates mental well-being. Learn more about how to partner with Lyra and transform workforce mental health. Backed by Greylock and IVP.
About the role
We are seeking a strategic, results-driven Operations Manager to join our Provider Core Ops, Systems Implementation (PCOSI) team to lead Product Implementation. In this role, you will manage the product implementation team, driving the operational execution, change management, and launch strategy for product features that impact Lyra’s full provider network and client base. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience: 8+ years of professional experience in Product Operations, Clinical Operations, Program Management, Business Operations, or a related high-growth digital health/healthcare function
- People Leadership: Proven track record as a direct people manager with demonstrated success setting operational roadmaps, delegating effectively, managing senior ICs, and mentoring team members
- Product & Systems Acumen: Deep experience navigating the software development lifecycle, product rollouts, and tech stacks (Salesforce, EHR, Zendesk, Asana, Jira)
- Healthcare & Clinical Context: Direct experience working closely with clinicians, care providers, or clinical leadership in a healthcare or digital health setting, deep understanding of how to balance clinical workflows with product growth goals
- Strategic Communication & XFN Influence: Exceptional written and verbal communication skills, proven ability to storytell, manage senior executive/XFN stakeholders, and negotiate competing priorities across departments
- Operational Insight: Strong analytical acumen and fluency with operational and product health metrics to evaluate launch success, measure adoption, and continuously refine processes
More about this role
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
We are seeking a strategic, results-driven Operations Manager to join our Provider Core Ops, Systems Implementation (PCOSI) team to lead Product Implementation. In this role, you will manage the product implementation team, driving the operational execution, change management, and launch strategy for product features that impact Lyra’s full provider network...
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