Machinify offers AI-powered healthcare payment integrity solutions to enhance claims accuracy, recovery performance, and cost control. Backed by Battery and GV.
About the role
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Requires exceptional influencing, facilitation, and communication skills coupled with analytical and critical thinking abilities
- Ability to deal well with ambiguity. Can effectively shift focus and priorities comfortably, can decide and act without having the total picture, comfortable handling risk and adversity
- Applies excellent interpersonal skills both in one-on-one situations and in larger group meetings
- Proven ability to work independently and in cross-functional teams, with customers and key stakeholders through collaboration, adapting and consulting
- Possess ability to work in team environment where collaboration and the knowledge transfer process are critical for success
- Ability to build strong relationships both internal and external to the organization
More about this role
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
The Director, Client Success role is responsible for overall management and service delivery of assigned customers and projects, including customer satisfaction and financial results. Manage full range of project life cycle (Initiate, Plan, Execute, Close).
- Build relational network within assigned accounts
- Leads cross functional client-related projects across various departments
- May mentor and train other Client Success Managers and team members
- Leverage relational network within assigned accounts to identify opportunities to expand Machinify’s services footprint
- Partner...
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