Search and order free material samples from Material Bank. Register as a professional to search across the best design and architectural product brands! Backed by General Catalyst.
About the role
Material Bank is seeking an experienced Sr. Account Manager to support a broad portfolio of Brand Partners and help them maximize the value of their partnership. Working alongside a dedicated coordinator, you will serve as the primary relationship owner, delivering a responsive, consistent, and valuable experience across your portfolio. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience in similar roles: Customer Success, Partner Success, or supplier/merchant management at a marketplace
- Strong communication and relationship building skills, with the ability to build trust with Brand Partners while confidently leading conversations, webinars, trainings, and group engagements
- Genuine fluency with data, able to identify trends, gaps, and opportunities and translate findings into actionable insights that support Brand Partner performance and success
- Proven ability to manage a high volume of accounts, priorities, and initiatives while maintaining strong organization, responsiveness, and follow through
- High level of judgment, with the ability to understand Brand Partner needs, prioritize effectively, and determine the right approach to support each account
- Proactive and solutions oriented, with the ability to identify opportunities and challenges and take ownership of driving them forward
More about this role
Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials.
Material Bank is seeking an experienced Sr. Account Manager to support a broad portfolio of Brand Partners and help them maximize the value of their partnership. Working alongside a dedicated coordinator, you will serve as the primary relationship owner, delivering a responsive, consistent, and valuable experience across your portfolio.
This is a fast paced, highly client-facing role for someone who thrives on building relationships, solving problems, and managing a significant portfolio with confidence and efficiency. You will balance responsive account management with proactive engagement, helping Brand Partners navigate Material Bank, understand their performance, and identify opportunities to strengthen their presence and results. The right...
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