Conversational agent platform delivers exceptional CX at a lower cost. Unifies systems, integrates knowledge sources and enables actions for 50+ customers. Backed by Lux.
About the role
We are seeking a seasoned Senior Software Engineer to join our Platform team. This is a high-impact, senior engineering role where you’ll help define the technical direction of our systems and mentor other engineers. You will be a key driver of architecture, design, and implementation, helping us build and scale robust, high-quality systems in a dynamic, fast-paced startup environment. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You have 5+ years of professional software engineering experience with a strong track record of delivering production quality systems
- You're based in Boston, MA or San Francisco, CA and able to work out of one of our offices on a hybrid model
- You have experience building backend services in Typescript/Node as well as Java. Experience with Spring Boot is highly desirable
- You have experience setting technical direction for teams, making architecture decisions, and influencing engineering best practices
- You communicate clearly, collaborate well across functions, and can articulate technical tradeoffs in a way that supports strong decision making
- You are excited to work in a fast paced startup environment, embrace ambiguity, and enjoy driving clarity and momentum across complex initiatives
More about this role
Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, Maven's agents actually do the work, autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost, not "savings if you use it well," but savings because the agent did the ticket instead of a person.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers. They act, going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
Maven has assembled a world-class team from Google,...
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