All-in-one dispensary software: POS, Metrc compliance, delivery, and eCommerce in one platform. 99.99% uptime since 2014. See a demo. Backed by Y Combinator.
About the role
As Meadow's Implementation Manager, your primary mission is to take a school from "Signed Contract" to "Live" on Meadow Pay and Pre, and to leave it set up to grow. You own the customer side of every implementation in your portfolio: You get the school's business office and IT to do the work only they can do, help keep our Implementation Engineers unblocked, and always know where each project really stands, so the next blocker gets cleared and the school launches as soon as it's able. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Implementation Experience
- You've owned customer implementations before, as an Implementation Manager or a Customer Success Manager who ran onboarding. You know where implementations stall and how to keep both customers and internal partners moving
- Builder Mindset: High Agency x High Urgency x High Resilience
- You adapt fast, have a high tolerance for frustration, and are energized by problems rather than worn down by them. You look for the solution instead of stopping at the problem, and you find something worth improving wherever you're put
- Represents Meadow's Interests
More about this role
Meadow is the modern payments platform for higher education that simplifies the entire student financial experience. We're transforming the $600 Billion higher education payments industry in the United States — building for universities what Shopify built for retail businesses, and bringing the entire student financial experience online.
The need for a platform like Meadow has never been greater. If you're passionate about our mission to empower students financially and strengthen economic mobility through higher education — and you're excited to join a highly ambitious, talented team — we'd love to hear from you.
As Meadow's Implementation Manager, your primary mission is to take a school from "Signed Contract" to "Live" on Meadow Pay and Pre, and to leave it set up to grow. You own the customer side of every implementation in your portfolio: You get the school's business office and IT to do the work only they can do, help keep our Implementation Engineers unblocked, and always know where each project really stands, so the next blocker gets cleared and the school launches as soon as it's able.
You'll carry a portfolio of concurrent implementations and deliver against it at the...
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