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Principal Software Engineer, At-Scale Reliability and Fleet Intelligence — CSP Engagements

Mellanox · US, CA, Santa Clara · On-site

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About Mellanox

NVIDIA end-to-end network management solutions enable monitoring, management, analytics and visibility. Backed by Sequoia.

About the role

We're looking for a Principal Software Engineer to join our CSP Engagements team as the technical focal point for fleet-scale reliability, working directly with engineering teams of key CSP / hyperscale customers to ensure NVIDIA platforms achieve target MTBI (Mean Time Between Interruptions) in production. In this role, you will augment NVIDIA's internal software/firmware and quality teams with a dedicated CSP-facing focus.

More about this role

We're looking for a Principal Software Engineer to join our CSP Engagements team as the technical focal point for fleet-scale reliability, working directly with engineering teams of key CSP / hyperscale customers to ensure NVIDIA platforms achieve target MTBI (Mean Time Between Interruptions) in production. In this role, you will augment NVIDIA's internal software/firmware and quality teams with a dedicated CSP-facing focus. You will drive work streams with CSP engineering teams to build shared understanding of reliability software/firmware architecture, methodology, incorporate their fleet telemetry and failure data into NVIDIA's improvement priorities, and validate that reliability improvements measured in the lab translate to real customer environments. Your cross-CSP visibility enables you to distinguish systemic architectural gaps from environmental or configuration-specific issues that no single customer engagement could identify alone.

Drive reliability work streams with CSP engineering teams — ensuring shared understanding of MTBI measurement methodology, failure classification, and health monitoring architecture

Gather and synthesize CSP fleet reliability data — identify...

Read the full posting on Mellanox's site ↗

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