Meter is building the vertically integrated network company: hardware, software, services, ISP, data, and autonomous networks from the local network to the data center. Backed by General Catalyst and Sequoia.
About the role
Behind every seamless customer experience at Meter lies a complex orchestration of teams, partners, and processes. As the Program Manager for Connect, you'll own the customer-facing fulfillment experience that helps companies install and manage internet across thousands of locations, ensuring every interaction reflects Meter's standard of service and speed.
More about this role
Meter builds the infrastructure modern businesses depend on to stay connected. Our product, Connect , helps companies source, compare, and install internet across thousands of locations. We turn what is usually a painful process into one that is fast, transparent, and surprisingly simple.
Behind every seamless customer experience at Meter lies a complex orchestration of teams, partners, and processes. As the Program Manager for Connect, you'll own the customer-facing fulfillment experience that helps companies install and manage internet across thousands of locations, ensuring every interaction reflects Meter's standard of service and speed.
You will build, implement, and execute the framework and processes needed to deliver diverse connectivity options to a variety of customer locations at a global scale. Your work will transform what is traditionally a painful and frustrating experience into a frictionless one that will continue to reinforce Connect as a competitive differentiator for Meter.
You will coordinate between internal stakeholders (Customer Success, Operations, and Engineering) and external partners (internet service providers, riser companies and property managers) to...
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