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About the role
Engage with customer IT and business leaders to understand their application and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction. Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure AI, App Services, Containers, and GitHub.
More about this role
Engage with customer IT and business leaders to understand their application and AI priorities, and design secure, scalable solutions that drive business value and customer satisfaction. Lead technical engagements across architecture design, Proof of Concepts (POCs), and Minimum Viable Products (MVPs) to accelerate adoption of Azure AI, App Services, Containers, and GitHub. Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the Customer Success Account Manager. Drive next best actions and generate incremental Cloud pipeline from each engagement. Deliver repeatable intellectual property (IP) and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes. Provide delivery oversight and escalation support for key Cloud Acceleration Factory engagements across AI and App Innovation projects. Lead the health, resiliency, security, and optimization of mission-critical workloads, ensuring readiness for production-scale AI use cases. Act as the Voice of the Customer by sharing insights and feedback with engineering teams to influence product improvements and...
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