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About the role
Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components. These requirements include, but are not limited to the following specialized security screenings: This position requires verification of Singaporean Citizenship OR PR due to citizenship-based legal restrictions applicable to the role and as a result, you will need to provide a valid passport to verify your Citizenship OR PR.
More about this role
Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components. These requirements include, but are not limited to the following specialized security screenings: This position requires verification of Singaporean Citizenship OR PR due to citizenship-based legal restrictions applicable to the role and as a result, you will need to provide a valid passport to verify your Citizenship OR PR. 1+ years' experience supporting IT equipment or related technology. Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC). Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians. Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use). Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs)...
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