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About the role
Lead AI transformation engagements (e.g. demos, pilots) to win technical decisions and drive customer commitment to Copilot/Agents, including documented adoption plans and a smooth hand-off to Customer Success/partners for usage onboarding. Support AI Workforce SSP hunting effort by engaging w/customer contacts, lead qual., and partner co-sell opportunities Assist in ME3 & ME5 upsell opportunities focused on Teams Phone that require technical support, and bring in a partner for co-sell.
More about this role
Lead AI transformation engagements (e.g. demos, pilots) to win technical decisions and drive customer commitment to Copilot/Agents, including documented adoption plans and a smooth hand-off to Customer Success/partners for usage onboarding. Support AI Workforce SSP hunting effort by engaging w/customer contacts, lead qual., and partner co-sell opportunities Assist in ME3 & ME5 upsell opportunities focused on Teams Phone that require technical support, and bring in a partner for co-sell. Craft scalable, secure, and modular architectures that align to customer's enterprise strategy and technical roadmap while embedding security at every level. Maintain operational excellence with 100% deal hygiene - capture technical close plans and consumption plans in MSX for every opportunity, attach a partner to every qualified deal, and promptly escalate unresolved technical blockers. Continuously upskill to meet role expectations (achieve L200 consultative and L400 technical depth certifications) and contribute to team excellence by sharing at least one deal win/loss insight per quarter and engaging in regular coaching. Bachelor's Degree in Computer Science, Information Technology, Business...
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