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About the role
Design an end-to-end measurement system for the Find, Try, Buy, and Manage customer and partner journeys, including acquisition, discovery, engagement, conversion, activation, retention, and product-management scenarios. Build and maintain product scorecards, dashboards, funnel analyses, and recurring reports that provide timely visibility into adoption, conversion, customer friction, reliability, and business impact.
More about this role
Design an end-to-end measurement system for the Find, Try, Buy, and Manage customer and partner journeys, including acquisition, discovery, engagement, conversion, activation, retention, and product-management scenarios. Build and maintain product scorecards, dashboards, funnel analyses, and recurring reports that provide timely visibility into adoption, conversion, customer friction, reliability, and business impact. Evaluate and improve the quality, completeness, consistency, freshness, and reliability of Marketplace data used for product decisions and reporting. Create self-service measurement capabilities that enable product teams to answer common questions while maintaining consistent definitions and governance. Apply AI-assisted analytical techniques to accelerate insight generation, identify emerging patterns, and improve the efficiency of product investigations. Align stakeholders on measurement priorities, metric definitions, analytical conclusions, dependencies, and tradeoffs. Foster an inclusive, data-driven culture focused on customer obsession, intellectual honesty, accountability, experimentation, and continuous learning. Bachelor's Degree AND 5+ years experience in...
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