Middesk brings business verification, risk assessment, AI agent investigations, and ongoing monitoring into one platform. Onboard customers faster with less manual work. Backed by Accel, Insight and Sequoia.
About the role
As one of the members of Middesk’s Account Management team, you will own and nurture long-term relationships with our earliest and highest-potential customers. Your focus will be on driving customer success by identifying opportunities to expand adoption, improve business outcomes, and maximize the value customers get from Middesk’s products. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3+ years of experience in Account Management, Customer Success, or a related customer-facing role
- Experience managing mid-market customers and driving retention, renewals, and engagement
- Strong relationship management skills, with the ability to engage both operational and executive stakeholders
- Ability to explain technical concepts to non-technical audiences and support product adoption
- A proactive, problem-solving mindset with a focus on helping customers succeed
More about this role
Middesk is building the data and intelligence infrastructure that helps businesses work together with confidence. We started by creating a comprehensive platform for understanding businesses, bringing together authoritative and proprietary data to help customers verify business identities, onboard customers faster, and manage risk throughout the customer lifecycle.
Today, Middesk is used by more than 700 banks and fintechs, and in 2025 we verified more than 7 million companies. We've also expanded beyond business verification to help companies form, register, manage, and maintain their businesses, supporting more than 50,000 companies in setting up over 100,000 accounts required to hire employees, run payroll, and stay compliant.
Middesk came out of Y Combinator, and is backed by Sequoia Capital, Accel, Insight Partners, and Canapi. We're proud to be named on the Forbes Fintech 50 and Best Startup Employers lists.
As one of the members of Middesk’s Account Management team, you will own and nurture long-term relationships with our earliest and highest-potential customers. Your focus will be on driving customer success by identifying opportunities to expand adoption, improve...
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