Middesk brings business verification, risk assessment, AI agent investigations, and ongoing monitoring into one platform. Onboard customers faster with less manual work. Backed by Accel, Insight and Sequoia.
About the role
As part of Middesk’s Customer Experience team, you will play a central role in ensuring our customers are continually finding value in our product/s by helping answer their questions and troubleshooting any issues that arise. Your contributions will have a direct impact on how our customers use the Middesk product. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s Degree or equivalent work experience
- Flexibility with changing job duties and responsibilities
- Time management and prioritization skills
- Proactive communication skills and ability to manage up across multiple time zones
- Excellent research, critical thinking, and customer service skills
- Process and solution orientation with a high attention to detail and comfort with making decisions with available resources
More about this role
Middesk is building the data and intelligence infrastructure that helps businesses work together with confidence. We started by creating a comprehensive platform for understanding businesses, bringing together authoritative and proprietary data to help customers verify business identities, onboard customers faster, and manage risk throughout the customer lifecycle.
Today, Middesk is used by more than 700 banks and fintechs, and in 2025 we verified more than 7 million companies. We've also expanded beyond business verification to help companies form, register, manage, and maintain their businesses, supporting more than 50,000 companies in setting up over 100,000 accounts required to hire employees, run payroll, and stay compliant.
Middesk came out of Y Combinator, and is backed by Sequoia Capital, Accel, Insight Partners, and Canapi. We're proud to be named on the Forbes Fintech 50 and Best Startup Employers lists.
As part of Middesk’s Customer Experience team, you will play a central role in ensuring our customers are continually finding value in our product/s by helping answer their questions and troubleshooting any issues that arise. Your contributions will have a direct impact...
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