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Engagement Manager

Mirantis · remote, USA · Remote

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About Mirantis

Mirantis helps organizations ship code faster on public and private clouds. The company provides a public cloud experience on any infrastructure from the data center to the edge. Backed by Insight and Sapphire.

About the role

Own the client's success end to end — from pre-sales scoping and solution design through contract, pilot, delivery, and acceptance — across both Enterprise and Cloud Service Provider (CSP) engagements. Serve as the client's primary point of contact and the senior Mirantis voice on the engagement, building trust and sustaining client confidence under delivery pressure. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 10+ years in project or program management leading complex, client-facing solution implementations in a professional services, consulting, or technology vendor environment
  • Experience delivering enterprise infrastructure or cloud platform implementations — you understand what it takes to stand up, integrate, and get acceptance on infrastructure in a client environment
  • Experience running multi-party delivery across client teams, third-party vendors and subcontractors, and internal product and engineering organizations distributed across time zones
  • Pre-sales experience: scoping and estimating custom work, and authoring the delivery sections of statements of work
  • Commercial ownership of engagements — scope control, change orders, and accountability for how an engagement performs financially
  • Technical fluency sufficient to engage credibly with engineers and architects on tradeoffs, dependencies, and risk
More about this role

We're looking for a senior, client-facing Engagement Manager who owns the client's success from the first scoping conversation through final acceptance.

This is a services-led role that starts before the contract is signed. Once the work is underway, you are the person the client holds accountable for the outcome, and the person Mirantis holds accountable for delivering it.

Our solutions are highly customized, and the engagements you run will span cloud infrastructure, Kubernetes, and AI workloads for both enterprise clients and cloud service providers. You may run multiple engagements at once, or a single large multi-workstream program where complexity warrants it, holding Mirantis, client, and third-party teams to a common schedule while keeping the critical path clear and the commercial health of the engagement intact.

The environment is fast-evolving and frequently ambiguous. Bringing order to it is the job. You'll be the calm center of the engagement — the person who holds client confidence when the schedule slips, who escalates early rather than absorbing problems quietly, and who can move from a working session with engineers to a C-level update without changing gears.

Own...

Read the full posting on Mirantis's site ↗

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