Connect your HR, finance, and operations teams. Miter is the missing piece that brings your projects, payments and people together. Backed by Battery, Bessemer and Pear VC.
About the role
Help own our integrations and accounting support queue across phone and email: sync errors, connector outages, GL and journal entry questions, and ERP setup, all the way to resolution. Troubleshoot how data moves between Miter and our partners' systems. Read sync logs and API errors, reproduce the issue, figure out whether it's configuration, customer data, a partner-side problem, or a real product bug, and explain the fix in plain language. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2+ years of hands-on work with accounting or ERP systems, whether supporting customers, implementing, or using them day to day as an accountant or systems admin. That could be at a software company, consulting firm, VAR, or in-house finance team
- Real depth in at least one of these: Sage Intacct, Sage 100 or 300 CRE, QuickBooks Online or Desktop, NetSuite, Acumatica, Viewpoint Vista or Spectrum, or Foundation
- A working understanding of how payroll hits the books: chart of accounts, GL mapping, journal entries, accruals, departments and classes, job costing, and how to reconcile payroll against the ledger when the numbers don't match
- Technical troubleshooting instincts. You're comfortable reading error messages and sync logs, working through CSV imports and exports, and learning how a system's data model fits together. You can work out what's going on without a script
- You're organized and keep a clean queue. No cases slip through the cracks, you set expectations with customers, and you over-communicate, especially on cases that sit with Engineering or a partner
- You're self-starting and don't need to be told what to do next. If you see something that needs to be done, you thrive on the ownership to just do it. Ambiguity doesn't deflate you. Not everything has a process yet, and you're excited to help build it
More about this role
At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.
For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s.
That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical , W.J. O’Neil , and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.
This idea is resonating. Since we launched in 2021, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $78M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started.
Help own our integrations and accounting support queue across phone and email: sync errors, connector...
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