Understand the forces shaping mobility today, powered by the industry’s most extensive global analyst team.
About the role
The role of client relations maintains long-term, positive connections between a company and its clients and act as the main bridge of communication. The team also ensures high levels of customer satisfaction, handles inquiries, manages onboarding and resolves service issues. They work closely with inter-department teams to maintain mutually beneficial relationships with their clients. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2 to 5 years of experience in client relations, account management, or customer service
- Familiarity with CRM platforms (such as Salesforce and etc)
- Strong problem-solving, quick learner and cross-team collaboration abilities
- Excellent written and oral communication
- Ability to work effectively in a team-oriented environment with a strong sense of accountability and ownership
- Work hours 2pm -11pm
More about this role
At Mobility Global, our mission is to provide trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we're creating new opportunities for our customers, our business, and our people.
Role Summary
The role of client relations maintains long-term, positive connections between a company and its clients and act as the main bridge of communication. The team also ensures high levels of customer satisfaction, handles inquiries, manages onboarding and resolves service issues. They work closely with inter-department teams to maintain mutually beneficial relationships with their clients.
- Submit invoice through invoice portal (ARIBA, COUPA, TAULIA and etc) for payment purpose
- Complete customer vendor form and related information document (Company Certificate, Certificate of Residence and etc) for company profile setup
- Work across department to fulfill customer and account receivable team request
- Cooperate with tax team and treasury team for Bank Letter and company tax related documents
- Notify collectors/finance team on the invoice...
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