Startups · AI

Denials & AR Recovery Specialist

Mochi · San Francisco, CA · On-site

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About Mochi

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About the role

We are a fast-growing telehealth company building out a dedicated insurance team to keep pace with rapid patient growth. Today our billing and coding is handled in-house with a strong front-end review process. As claim volume scales, we need a dedicated owner for the back end of the revenue cycle: the claims that come back denied, rejected, underpaid, or stuck with the payer. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 2+ years of medical billing, claims, denials, or AR follow-up experience, ideally including commercial payer appeals
  • Working knowledge of the full revenue cycle and of CPT, ICD-10, and HCPCS coding concepts (you do not need to be a coder, but you must read and reason about claims)
  • Ability to read remittances and act on CARC/RARC denial codes , knowing the correct next step for each (appeal, correct and resubmit, write off, escalate)
  • Familiarity with payer portals, clearinghouses, and billing or practice-management systems
  • Comfort with spreadsheets for tracking, prioritizing, and reporting on claim work
  • Strong written communication for appeal letters, and persistence and attention to detail under deadline pressure
More about this role

Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.

We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.

Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.

Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.

We are a fast-growing telehealth company building out a dedicated insurance...

Read the full posting on Mochi's site ↗

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