Get your ideas to market faster with a flexible, AI-ready database. MongoDB makes working with data easy. Backed by NEA, Sequoia and USV.
About the role
Put customer voice at the center of MongoDB's story, across every channel Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience marketing to both large enterprises and startups, and to technical buyers or developers as well as executive decision makers
- Experience with AI-enabled advocacy or customer evidence platforms
- Experience supporting executive communications, keynote development, or large-scale customer events
- Experience supplying customer proof for earnings, investor, or analyst materials at a public company
- A recognized presence in the customer marketing community, such as conference speaking, advisory boards, industry awards, published thought leadership, or teaching
More about this role
MongoDB is hiring a Director of Customer Marketing & Advocacy to showcase our customers and support one of our strongest growth levers. This is a build-and-influence role: you will scale customer marketing into a strategic growth function impacting market share, mindshare and awareness with a focus on enterprise segments and AI-native startups.
We're not looking for someone to run customer marketing as usual. We want a leader who will innovate, drive change, and take this program to the next level: an AI-enabled engine that finds, matches, and activates customer voice at speed and scale, and a program other companies point to as the bar they aspire to. You will replace manual, ad hoc processes with automation and AI, so customer stories reach every channel faster and with less friction and innovate the customer marketing function and model.
You will build a world where our customers show up everywhere: on stage, in analyst and press conversations, across our brand campaigns and content, and throughout the buying journey. You will also create a channel for customer insight where the insight we gather from customers will sharpen how Product and Product Marketing position, message,...
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