Get your ideas to market faster with a flexible, AI-ready database. MongoDB makes working with data easy. Backed by NEA, Sequoia and USV.
About the role
The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Passion for and experience in hiring, developing and managing a team of individual contributors, Your team and their success are your top priority
- A proven track record and experience with fast-growing teams, using data to drive initiatives and guide your decision making processes
- A mind for technology, We’ll teach you all about MongoDB and databases, but our users and products are inherently technical, You should be too
- Experience or aptitude for learning enterprise infrastructure technologies, exposure to MongoDB or NoSQL databases is a plus, but not required
- High organization in your workflows, To lead and execute efficiently, you’ll need to be a specialist in prioritization and time management
- You have experience in working and collaborating with internal and external partners with diverse cultural and professional backgrounds
More about this role
The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
MongoDB is looking for an experienced and results-oriented people leader to help grow our Customer Success program. You will play a key role in the growth and success of MongoDB, our customers and CS team members. Your team will be working directly with our customers, and you’ll help develop an outstanding program in one of its most exciting phases.
You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and...
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