Get your ideas to market faster with a flexible, AI-ready database. MongoDB makes working with data easy. Backed by NEA, Sequoia and USV.
About the role
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems).
What they're looking for
- Be a US Citizen
More about this role
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.
We are looking to speak with candidates based on the east coast for this remote role.
Schedule during the 6-9 month ramp period: Monday - Friday 7 AM - 4 PM EST. Weekend schedule post-ramp: Saturday - Wednesday 7 AM - 4 PM EST
- This schedule includes a mandatory 1 hour lunch break to ensure hand-over to 2nd shift from 3 - 4 PM.
There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days.
The Federal Risk and Authorization Management Program (FedRAMP) is a US...
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