Monk is the AR automation platform that saves time and accelerates cash-on-hand via intelligent collections, cash application, disputes, and native integrations with Stripe, HubSpot, QuickBooks, NetSuite, Salesforce. Monk reduces DSO by 40%+ and saves teams... Backed by Better Tomorrow Ventures.
About the role
We are looking for an Engagement Manager to own the relationship and outcome for customer accounts. When a CFO or controller signs with Monk, you become the person they call. You run the account from kickoff through go-live, adoption, renewal, and expansion. You know each account's DSO, collected dollars, open questions, and where they are against the KPIs we committed to. You run the weekly cadences and executive check-ins. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3+ years at a top-tier management consultancy or investment bank, or a comparable high-ownership operating role (post-sales, account management, or customer success at a fast-growing B2B software company)
- Exceptional attention to detail
- Executive presence
- Strong analytical instincts
- Commercially minded. You are comfortable owning a revenue target
- Comfortable with software and data. You don't need to be an engineer, but you will read logs, pull data, configure settings, and iterate on live systems. Familiarity with ERPs or B2B finance workflows is a strong plus
More about this role
Monk is an AI-native accounts receivable (AR) platform for B2B companies, helping businesses get paid faster.
The AR stack is broken. Finance teams still chase payments with spreadsheets, reconcile AR in spreadsheets and use software that was built a decade ago. We think this is one of the largest, most ignored problems in B2B software. Trillions of dollars sit in outstanding invoices and the tools to unlock cashflow are stuck in the past. We are rebuilding Monk with AI, speed, and real craftsmanship.
We are already doing this for over $1B of accounts receivables. We are backed by leading investors and our founders bring significant experience to our company (more here).
We are early, the upside is enormous, and the hardest, but also the most rewarding work is ahead of us.
We are looking for an Engagement Manager to own the relationship and outcome for customer accounts.
When a CFO or controller signs with Monk, you become the person they call. You run the account from kickoff through go-live, adoption, renewal, and expansion. You know each account's DSO, collected dollars, open questions, and where they are against the KPIs we committed to. You run the weekly cadences and...
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