Motive provides an integrated platform to help improve the safety, productivity, and profitability of fleet operations for the physical economy. Backed by Kleiner Perkins.
About the role
Motive is hiring a Senior Customer Marketing Specialist to own and execute customer engagement and advocacy programs that drive retention, expansion, and brand credibility. In this role, you will build, scale, and nurture a thriving online customer community while managing incoming advocacy initiatives. This is a hands-on, individual contributor role for someone who enjoys building programs from the ground up and running them end-to-end. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience)
- 3–5 years of experience in customer marketing, customer references, online reviews, advocacy, community, or lifecycle marketing within a B2B technology company
- Proven experience launching and managing customer marketing and retention/expansion-focused programs
- Ability to balance customer empathy with business priorities when managing advocacy requests
- Strong storytelling, writing, and customer communication skills
- Strong organizational skills with attention to detail across systems, timelines, and customer touchpoints
More about this role
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
Motive is hiring a Senior Customer Marketing Specialist to own and execute customer engagement and advocacy programs that drive retention, expansion, and brand credibility. In this role, you will build, scale, and nurture a thriving online customer community while managing incoming advocacy initiatives. This is a hands-on, individual contributor role for someone who enjoys building programs from the ground up and...
Browse similar: Startup jobs