Backed by Forerunner Ventures.
About the role
As an In-Home Onboarding Specialist, you’ll play a foundational role in onboarding new members — capturing the details of their home so Casa can take it from there. Your professionalism, presence, and attention to detail will directly shape the member’s first impression. You’ll be the friendly, polished face of Casa during onboarding visits. Together with a teammate, you’ll visit member homes to inventory appliances, lighting, safety systems, paint, and more — creating a complete digital profile of the home. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- At least 2 years of experience in one or more of the following: home services, concierge, logistics, facilities, high-end customer service, or related fields
- Excellent communication and interpersonal skills
- Detail-oriented, organized, and able to follow structured workflows
- Comfortable working in others’ homes with professionalism and discretion
- Ability to lift and carry equipment, move through multi-level homes, and perform hands-on tasks
- Must have a reliable personal vehicle, valid driver’s license, and proof of insurance
More about this role
Casa is building the future of autonomous home care. We make it effortless to maintain and improve your home with a deep, digital understanding of your home combined with the people to service it. Founded by some of Uber's earliest employees, we’re bringing deep technical and operational expertise to transform the homeownership experience.
As an In-Home Onboarding Specialist, you’ll play a foundational role in onboarding new members — capturing the details of their home so Casa can take it from there. Your professionalism, presence, and attention to detail will directly shape the member’s first impression.
You’ll be the friendly, polished face of Casa during onboarding visits. Together with a teammate, you’ll visit member homes to inventory appliances, lighting, safety systems, paint, and more — creating a complete digital profile of the home.
This role blends hospitality, logistics, and light fieldwork. You’ll use our specialized app and equipment to document everything cleanly and accurately, ensuring the home is ready for ongoing service.
This is a mobile, field-based role. You must be comfortable entering private spaces, interacting with high-end clients, and operating...
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